LeanIX - Product Documentation

Welcome to the LeanIX Product Documentation. Here you will find all the basic information you need to start working with LeanIX. We provide you with well-structured information on how to get more out of LeanIX, best-practices and use-case specific guidelines. Feel free to spread this product documentation in your company and use it as a common information source to answer your colleagues’ most urgent questions.

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LeanIX Technology Lifecycle Service (LTLS)

Overview

LeanIX Technology Lifecycle Service (LTLS) provides provider lifecycle information for IT Components enabling users to understand technology obsolescence risks for their hardware and software and make better upgrade decisions.

LTLS enables LeanIX customers to use standardized IT Component names (Provider Name + Product Name + Version + Edition) and attach the correct provider lifecycles. In Q2-2021, LeanIX introduced a new, in-house service for technology lifecycle maintenance called LeanIX Technology Lifecycle Service (LTLS). LTLS has a dedicated team and an established process to ensure continuous updates.


Key Features

LTLS offers a comprehensive list of attributes for your IT components, its lifecycles, provider, and tech category information.

1

Name: name normalization (standard format: Provider Name + Product Name + Version + Edition)

2

Version: specific version of the component

3

Version Group: to group consecutive versions

4

Provider: Manufacturer, seller of the component

5

Lifecycles1: Plan, Phase-in, Active, Phase-out, End-of-life, & End-of-sale

6

Tech Category

7

URLs: to prove authenticity of lifecycles

8

Successor Versions2: and latest available version

9

Support Type: community/enterprise, free/paid

10

Active Support: flag denoting whether the product has active support from the provider

11

Support Policies: support schedule by Provider

12

As of Date when data was updated by LeanIX

13

Description of product from its website

14

Websites of product & provider

15

LeanIX Best Practice Tech Category 3

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Information

  1. Dates are provided whenever available on the provider's website
  2. Successor versions & LeanIX Best Practice Tech Category are not in the initial launch scope, but they will become available in future releases

Link into LTLS

1

Search: easily search and browse LTLS catalog

2

Side bar: to provide transparency on already linked LTLS entries

3

Preview: detailed preview of attributes for specific IT component

4

Information: detailed information on support availability & policies

5

Lifecycle: intuitive display of lifecycle states and their respective dates


LTLS Configuration

You can now populate your IT Components Fact Sheets faster and more efficient using LTLS. When you create a new Fact Sheet, you can immediately link that Fact Sheet into LTLS and get the Provider and Tech Category information linked to your Fact Sheet.

1. Enable LTLS Mapping in your workspace

1

Click on Profile button.

2

Go to Administration.

3

Click on Reference Data on the left pane.

4

You can select the fields you would like to Sync (Description, Version, IT Component Type, Life Cycle) from LTLS into your Fact Sheet.

5

Check the Provider and Tech Category boxes to automatically add them from LTLS.

6

Click Save.


2. Link LTLS

To start getting information from the LTLS into your IT Component Fact Sheet, you may start by creating a new Fact Sheet and then link the newly created Fact Sheet into the LTLS.

1

Create a new Fact Sheet by clicking the New Fact Sheet.

2

Set the Name of your Fact Sheet, then click Create.

3

Once done, you will see an empty Fact Sheet. Now, you can populate the Fact Sheet by linking it to LTLS. To do so, Click on the Technology Lifecycle Service at the top of the right sidebar.

4

You are directed to the LTLS page with pre-filled information from your Fact Sheet. Choose the correct search result from LTLS preview.

5

Once you find the correct LTLS Fact Sheet, click Link to Fact Sheet. Now, your IT Component Fact Sheet is updated with LTLS information.


Reporting Missing Data in LTLS

If you cannot find the correct component that you want to link in LTLS, you may proceed to request the missing component right from LTLS. Below showcases on how to do reporting for missing component.

1

Create a new Fact Sheet.

2

Link the newly created Fact Sheet to LTLS, by clicking on the Technology Lifecycle Service at the top of the right sidebar.

3

Search for the correct component. If the result is empty, you can report on the missing component.

4

Click on Report missing data in LTLS button on the left bottom corner.

5

Fill the Provider Name, Product Full Name, Version, Edition, Request comment.

6

Click Submit.

After reporting the missing component, when you go back to your Fact Sheet, you can see the updated information stating: Fact Sheet reported as missing.


Updated about a month ago

LeanIX Technology Lifecycle Service (LTLS)


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